The one and only Online Form Builder you should be using for your business workflows.
We are using Zoho Forms to capture leads from our website to Zoho CRM; in the form of a contact form which is embedded with the live chat …
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What is Zoho Forms?
Zoho Forms is an online form builder that lets users create mobile-ready online forms. Forms can be shared with select users via email, or via a public link. This solution includes a drag-and-drop form builder that is responsive on…
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Popular Features
- Changes to live survey (8)10.0100%
- Multiple question types (8)10.0100%
- Response tracking (8)10.0100%
- Survey logic flexibility (8)9.090%
Pricing
Free
$0
Cloud
per month
Basic
$10
Cloud
per month
Standard
$25
Cloud
per month
Entry-level set up fee?
- $10 per monthOptional
For the latest information on pricing, visithttps://www.zoho.com/forms/pricing.html
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Product Demos
How-to track partial entries & form abandonment in Zoho Forms
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Features
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Product Details
- About
- Integrations
- Competitors
- Tech Details
- FAQs
What is Zoho Forms?
Zoho Forms is an online form builder that lets users create mobile-ready online forms. Forms can be shared with select users via email, or via a public link. This solution includes a drag-and-drop form builder that is responsive on all mobile devices. Zoho Forms also offers native mobile applications for iOS and Android devices.
According to the vendor, key benefits include:
A web and mobile form builder. Drag and drop fields to add them to a form.
Field and form rules so that users can set a spontaneous flow for a form.
Task assignments and approval workflows to keep productivity on the move.
Graphical analytics to track entries, conversion rates, and response errors.
Mobile apps, and offline support so that users can save data on their devices and sync them when they're back online.
Zoho Forms Features
Survey Format & Appearance Features
- Supported: Online surveys
Survey Content Features
- Supported: Multimedia content
- Supported: Drag-and-drop editor
- Supported: Changes to live survey
- Supported: Question bank
- Supported: Multiple question types
- Supported: Matrix questions
- Supported: Translation/multi-lingual
Survey Logic Features
- Supported: Survey logic flexibility
- Supported: Response requirement/validation
- Supported: Skip logic
- Supported: Conditional questions
- Supported: Question branching
Survey Reporting & Analytics Features
- Supported: Response tracking
- Supported: Data export
- Supported: Real-time results
- Supported: Standard reports
- Supported: Custom reports
- Supported: Visualizations
- Supported: Analytics
Survey Integrations Features
- Supported: CRM Integration
- Supported: Social media integration
- Supported: E-commerce integration
Survey Automation Features
- Supported: Notifications and alerts
- Supported: Calendar/scheduling
- Supported: Follow-up emails
Survey Distribution Features
- Supported: In-tool invites
- Supported: Email distribution
- Supported: Cross-channel distribution
- Supported: Embeddable surveys
- Supported: Site intercept surveys
- Supported: Anonymous responses
- Supported: Unlimited questions per survey
- Supported: Unlimited responses per survey
- Supported: Respondent restrictions
Survey Administration & Security Features
- Supported: Multiple users
- Supported: Access controls
Additional Features
- Supported: Mobile app builder
- Supported: Native apps for iOS and Android
- Supported: Offline form submissions
- Supported: Email notifications
- Supported: Customizable form templates
- Supported: Pre-made and custom themes
- Supported: Form and report sharing
- Supported: Printable QR code
- Supported: User management
- Supported: Task assignment
- Supported: Form analytics
- Supported: Integrations with Zoho CRM, Zoho Support, Zoho Subscriptions and Zoho Sheet
- Supported: Integrations with Google Docs and MailChimp
- Supported: Interated with Google Apps
- Supported: Data migration to Zoho Creator
Zoho Forms Screenshots
Zoho Forms Video
Forms for mobile teams
Zoho Forms Integrations
Zoho Forms Competitors
Zoho Forms Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | Apple iOS, Android, Mobile Web |
| Supported Languages | English |
Frequently Asked Questions
Reviewers rate Changes to live survey and Multiple question types and Response tracking highest, with a score of 10.
The most common users of Zoho Forms are from Small Businesses (1-50 employees).
Comparisons
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Reviews and Ratings
(59)Attribute Ratings
Reviews
(1-3 of 3)Companies can't remove reviews or game the system. Here's why
At our digital marketing firm, we implement Zoho Forms to client websites and applications so they can gather customer feedback from their customers. We work with clients in just about every field from construction companies to medical practices. Zoho Forms has also helped us with capturing data from new clients who are interested in joining our firm.
- Simple and effective.
- Very agile application.
- Limited form design.
- It can get quite expensive when using the premium version.
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- After implementing this application to client websites they have all had a return on investment.
- Most clients have seen at least a 25% within a matter of weeks.
February 11, 2019
Quality forms to improve / complement your services
This software has benefited us in that it helps us receive feedback from our clients or prospects regarding services or new proposals. It allows us to segment business opportunities. In a simple way, we can create and share forms, and it also has some predesigned forms that you can easily customize according to your needs. It also allows us to embed it easily to the website.
- Create and customize forms easily.
- Share forms electronically.
- Share forms by social networks.
- Embed forms on a website.
- You can create forms with digital signatures.
- Statistical reports.
- So far I have done well, I have had no problems.
- In some cases, I would like to click on one of the registers and send an email.
- A good idea would be an integration with Zoho Mail to create templates within the survey.
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- Positive. Initially, we thought that customers would not answer the forms, but most do.
- Positive. If you really want to improve your service, this is an excellent way to start.
- Positive. Whenever we have new ideas, we consult with clients.
December 01, 2018
Zoho Forms and how it works with other Zoho Apps
We use Zoho Forms within our website and chat software to generate lead forms, as support forms, and as scheduling forms. So Zoho Forms works across our entire organization. Zoho Forms makes it easy to gather info from our customers/leads, and since we integrate Zoho Forms with Zoho CRM, the info collected from our forms is passed on through the correct department and workflows are triggered. It's quite slick actually, and simple!
- We use Zoho Forms as somewhat of a Support Ticket system to integrate with our Zoho CRM where we can manage Cases relative to our Deals
- We use Zoho Forms inside of our email chat software (Zoho SalesIQ) where warranty claims can be made, which are integrated again with CRM so the correct person is notified inside CRM and can address the claim immediately.
- We are using a Zoho Form as an appointment scheduler for product/service demo calls with Potentials/Leads. The form is hosted on our website and it's super simple to setup.
- More and better design options would be nice. We keep our forms pretty basic, but maybe this is because some of the other design features seem a bit limited. In thinking about it, even if these features were available, we might stick with a simple form anyway.
- The template options are okay but would like to see more Lead gen templates. This is something we would definitely look to integrate with our marketing campaigns.
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- All positive. Zoho Forms is just another tool from the Zoho toolbox that adds value for us.
- ROI is hard to say since we are a Zoho One user. Providing an amazing customer experience is what we strive for and this tool is part of that customer experience. It may have a small effect within our internal process but it is a customer facing and customer interaction point/application so it is crucial that it performs optimally.
- Google Forms and Typeform
Both mentioned services work great and have their own special features but ultimately the integration with the Zoho platform makes Zoho Forms work great for us. Google Forms are similar in they integrate with GApps nicely and are simple to create. Typeform, when evaluated, seemed to include much better design features and piping and logic features to create more intuitive forms however we get these features using Zoho Survey alongside Zoho Forms.